Whispers Wire

Pressure Mounts on Matatu Operators Amid Claims of Exorbitant Fare Charges

Matatu operators have been put on notice for hiking fares in the latest fuel price review.

Speaking to the press on Monday, April 20, 2026, the Taxpayers Association of Kenya cautioned PSV operators against hiking prices.

They noted that their actions have affected the general public.

According to the Association, the direct impact of the fuel hike on operating costs for a typical 14-seater matatu is modest compared to the sharp fare increments now being charged on several routes.

“This is uncalled for, and we should not continue to really rob Kenyans broad daylight. So we are calling all the associations to observe this despite the economic challenges that come with the fuel shocks,” the Association said.

According to the calculation by the Taxpayers , a 14-seater diesel matatu covering the 160-kilometre trip between Nairobi and Nakuru consumes about 32 litres of diesel for a round trip of 320 kilometres, assuming an average fuel efficiency of 10 kilometres per litre.

With diesel prices rising by KSh 18.35 per litre from KSh 178 to KSh 196.63, the additional fuel cost per round trip comes to approximately KSh 587.

The Association noted that some operators have increased fares by up to Ksh 300 per passenger on the route.

With a full capacity of 14 passengers, this translates to an additional Ksh 4,200 in revenue per trip, far exceeding the extra fuel expense.

It questioned why electric bus operators have increased fares despite not being directly affected by changes in diesel prices.

The Taxpayers Association further challenged matatu saccos to publicly justify recent fare hikes using fuel cost data, warning that failure to self-regulate could invite regulatory action.

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