The Communication Authority of Kenya (CA) has proposed a permit processing fees for importers, exporters, customs clearing agents, licensees, and other participants in the Information and Communication Technology (ICT) equipment sector.
In a statement on March 17, 2026, CA said that it will introduce proposed charges for all permits processed through the National Electronic Single Window System (NESW).
This is a platform used by traders to submit documents and facilitate payments through a single access point across various government agencies.
The Authority hereby notifies all stakeholders, including members of the public, importers, exporters, customs clearing agents, licensees, and other participants in the ICT sector, of its intention to introduce a Permit Processing Fee for permits processed through the KenTrade National Electronic Single Window System (NESWS),” CA stated.
According to the new proposal, importers, exporters, customs clearing agents, and other ICT sector players will now be required to pay a processing fee whenever they seek approval to bring electronic equipment into the country through the system.
Among the industries that will be affected by the new directive includes telecommunications, e-commerce, cybersecurity, broadcasting, and postal/courier services.
The authority noted that its role in evaluating import permits involves a structured process that includes checking submitted documents, verifying compliance details, and conducting inspections before approving any ICT equipment entering the Kenyan market.
CA further stated that the evaluation process will consist of three stages: checking, verification, and inspection to ensure that all ICT equipment imported into the country complies with applicable technical and regulatory requirements.
Additionally, stakeholders across the sector have now been invited to submit their views on the proposed fee, with the regulator opening a public participation window that runs until April 30, 2026, allowing industry players to weigh in.
