The Social Health Authority (SHA) has urged healthcare providers, beneficiaries and members of the public to remain vigilant against fraudsters impersonating its officials and offering to facilitate access to its services in exchange for money.
In a public notice, SHA said it had received reports of individuals falsely presenting themselves as SHA officers and claiming they could fast-track claims processing, registration among other services.
The authority cautioned that the individuals are fraudsters and urged members of the public not to engage with them.
Additionally, SHA emphasised that it does not demand money, gifts, commissions or any other form of payment to expedite its services.
“SHA does not solicit money, gifts, commissions, or any form of payment to expedite services, approvals, claims, or payments. Any person demanding such facilitation is a fraudster,” the authority said.
The agency reiterated that all its services are provided through official government channels and not through individuals claiming to have influence within the institution.
According to SHA, services including registration, accreditation and claims-related processes are only offered through its branch offices and Huduma centres located across all counties.
The authority further warned the public against individuals promising preferential treatment, quicker approvals or expedited processing of claims in return for financial inducements.
“We urge healthcare providers, beneficiaries, and members of the public to remain vigilant and avoid engaging individuals claiming to offer preferential treatment or expedited services on behalf of SHA,” SHA added.
The authority therefore encouraged anyone who encounters suspected fraud or impersonation to report the matter immediately through its official reporting channels.
