Communications Authority of Kenya invited public feedback on proposed guidelines aimed at improving the safety, order, and reliability of internet infrastructure across the country.
In a statement on Monday, May 4, 2026, the regulator said the proposed standards are intended to streamline how providers deploy connectivity outside homes and offices, where poor installations have led to slow speeds, frequent outages, and unsafe wiring.
According to the regulator, the move follows growing complaints from the public over poorly installed fibre and internet cables left hanging on poles, walls, and along streets.
“Your internet experience doesn’t start at your phone; it begins with the cables right outside your home or office,” CAK said.
“When installations are poorly done, the result is slow speeds, frequent outages and even safety risks. That’s why new guidelines have been proposed,” the authority added.
Members of the public have therefore been urged to read the consultation paper and submit their views before May 20.
According to CAK, the proposal seeks to ensure safe, reliable, and high-quality installation of telecommunication cables and related works while promoting uniform technical standards and environmental sustainability.
They also aim to encourage infrastructure sharing and open access, strengthen the protection of critical telecommunication infrastructure, and ensure full compliance with relevant building, environmental, and safety codes.
The authority further wants all contractors licensed and all designs preapproved before all routes can be identified and submitted within 30 days of completion.
