President William Ruto has defended the eCitizen platform noting that it’s one of Kenya’s most effective tools in fighting corruption and a key driver of digital transformation.
Speaking during the 2025 Devolution Conference launch, the Head of State credited the platform with curbing corruption by eliminating cash handling and embedding full digital audit trails.
The President went on to detail the platform’s rapid growth since its inception in 2013, when it offered only a few services.
Ruto defends eCitizen. Photo: Courtesy.
“What began with a handful of services has evolved into a 24/7 one-stop shop for over 22,000 government services, accessible anywhere in the world,” Ruto stated. “Today, over 14 million Kenyans are registered, with half a million logging in daily to access passports, driving licences, business registrations, land transactions, marriage certificates, police clearances, and much more; all without queues, intermediaries, or unnecessary bureaucracy.”
He moreover noted that the impact on public revenue has been remarkable.
According to Ruto, collections have surged by over 1,500%, from KSh 60 million to more than KSh 1 billion daily, translating to over KSh 500 billion annually.
Ministries, Departments, and Agencies have recorded revenue growth up to 400%, aided by better projections and planning.
Apart from revenue, the President noted that eCitizen has generated over 600,000 jobs in ICT, logistics and support services, demonstrating that digitalisation boosts livelihoods and efficiency.
